Placing your order confirms you have read and agree to the following Terms and Conditions. Please note that throughout this page, “Client” refers to you, the customer, and “LEMD” refers to this business entity, Leah E. Moss Designs, LLC.
All designs, images, works of art, and/or products sold from this website or direct from provider remain the sole property and copyright of LEMD. Client does not have the right to print or produce items independently using any of this material. This includes, but is not limited to, any stationery items to be used on the date of the event (menus, ceremony programs, etc). The limited use granted to Client are for designs in their original, complete form only; these pieces may not be altered or edited for derivative usage.
According to Michigan law, LEMD is required to charge 6% Sales Tax on your order, if you reside within the state of Michigan. This will be applied on the checkout page for each item.
Sharing Work Publicly and Your Privacy
Client grants LEMD permission to use the project (completed or as works in progress) publicly in a photograph, video, or other digital media (“photo”) in any and all of its publications, including but not limited to website, social media, blogs, or marketing collateral, without payment or other consideration. LEMD will respect privacy of Client and Client’s guests, without divulging sensitive information, such as residential addresses or related private information. LEMD will not share completed, final project in its entirety publicly until Client and Client’s guests have seen it first privately. If the project should NOT be shared publicly in any capacity, Client will provide separate written notice to LEMD of this privacy request, within 48 hours of initial purchase. LEMD will never share address lists of guests publicly or to a third party – that will always remain confidential.
Accuracy: Client is responsible for proofing the accuracy of all custom work, including, but not limited to, times, dates, and spelling of words, names, and places, as well as the design elements. Upon Client’s approval of final proof, LEMD reserves the right to print as it appears and will not be held responsible for errors found after Client’s approval of the final proof.
Client understands that colors may show up differently on screen than in real life, based on monitor/screen calibrated colors. LEMD will make a good faith effort in providing a realistic digital rendering, and Client understands there may be differences in final appearance than what is represented on proofs.
Revisions/Overhauls: One revision is included in the Collection price. Any additional rounds of revisions are subject to an additional $75.00 minimum design fee per round, billed separately, along with any changes in materials and/or productions costs.
Revisions represent small modifications to overall proof. A complete design overhaul constitutes Client-requested major change(s) to the design, including, but not limited to, different foundational base design chosen, calligraphy style, or custom artwork involved. This requires LEMD to start the Client’s design over or recreate a large portion of custom work. At LEMD’s discretion, an overhaul is subject to an additional $250.00 minimum design fee.
Timeliness: Client is expected to approve/request changes within 48 hours, upon receipt of proofs. Added revision rounds and/or slow response times from Client will delay the process and runs the risk of push-back in timeline. The Client understands that the work will be moved to the first available slot in LEMD’s production calendar, which could be past the contracted completion date.
Due to the custom nature of your order and its specifications, refunds, exchanges, or cancellations are not offered.
Payment responsibility in the instance of Force Majeure: Neither Client nor LEMD will be liable or have the right to terminate this Agreement for any delay or default in performing services if caused by conditions beyond control including, but not limited to, acts of God (such as hurricanes, earthquakes, flooding), fire, epidemics, Government restrictions, wars, terrorist acts, insurrections and/or any other cause beyond the reasonable control of the party whose performance is affected. Should Client’s wedding be cancelled, postponed or otherwise adversely impacted as a result of a force majeure event, there shall be no refunds for payments already received by LEMD, but LEMD will use all reasonable efforts to work with Client to rectify the situation in an efficient manner, subject to availability, as needed on a case by case basis. Additional fees may be incurred for these items as a result of a rescheduled event.
Your invitation will be designed in Leah’s calligraphy, written by hand once – then scanned and digitized for the printing and production process. This will look different than a cursive font – on purpose. The Client’s chosen script style will closely match what the product listing/sample indicates, with a natural human variance taken into account. An overall Client-requested change in script style will result in an overhaul — see “proofing process” section.
For envelopes addressed in calligraphy, slight variances will occur between each piece. The nature of hand lettering means that every envelope is a unique, custom work of art. Each unit will vary from the other pieces, which is their purpose as individual works of art. Envelope calligraphy is subject to LEMD availability. If LEMD is not available for this service, the Client will receive notice, along with an order credit, with an option to have envelope fronts blank (to be calligraphed by another vendor) or digitally printed with guest names and addresses.
Once order is placed, the Client will receive a questionnaire with all the information needed to put your suite together. LEMD will send first proof within 7 business days from receipt of Client’s approved wording draft. Timeline assumes prompt feedback from Client to maintain schedule.
After revision(s), Client approves the final proof and invitation goes to print. No changes are able to be made at this point, without incurring added print fees (pricing determined on a case by case basis). Production time varies based on the chosen print method.
Timing below is once proof approval has been submitted:
- Digital printing: 2 weeks
- Letterpress or foil stamping: 3-4 weeks
- Envelope calligraphy adds 2 weeks to production time after the printing turnaround time
The total process takes approximately 6-9 weeks from ordering date until you have your invitations in hand. Rush processing may be available for an additional fee. Please reach out directly at email@example.com for that if needed.
Shipping, Assembly, and Mailing
LEMD guarantees that the order is sent on time to Client via UPS from metro Detroit, Michigan. Shipping time varies, and is often 2-7 business days. LEMD is not responsible for the package getting lost, mishandled, damaged, or returned to sender through the shipping process. All pieces will be unassembled, in individual bundles by piece. It is the Client’s responsibility to assemble the suite.
It is the Client’s responsibility to take one invitation set to be weighed for appropriate postage and to purchase the required amount with the United States Postal Service. Once mailed to Client, LEMD is not responsible for any individual invitations getting lost, mishandled, damaged, or returned to sender through the United States Postal Service and not received by the ultimate intended recipients. As with any mass mailing, expect a small percentage to be undelivered.
Safe and Respectful Environment
The parties agree to cooperation in maintaining a physically and emotionally safe environment, including an environment free of inappropriate behavior toward LEMD staff. Inappropriate behavior includes but is not limited to physical or verbal harassment, threatening, hostile, offensive, sexual or lewd behavior from Client or any associated party, or disregard of governmental and/or health professional safety guidelines. If such conduct occurs at any time, LEMD reserves the right, in LEMD’s sole discretion, to terminate services without refund or waiving the right to full payment under this agreement.