Placing your order confirms you have read and agree to the following Terms and Conditions. Please note that throughout this page, “Client” refers to you, the customer, and “LEMD” refers to this business entity, Leah E. Moss Designs, LLC.

 

Copyright

All designs, images, works of art, and/or products sold from this website or direct from provider remain the sole property and copyright of LEMD. Client does not have the right to print or produce items independently using any of this material. The limited use granted to Client are for designs in their original, complete form only; these pieces may not be altered or edited for derivative usage.

 

Sales Tax

According to Michigan law, LEMD is required to charge 6% Sales Tax on your order, regardless of Client’s location. This will be applied on the invoice on each item.

 

Sharing Work Publicly and Your Privacy

Client grants LEMD permission to use the project (completed or as works in progress) publicly in a photograph, video, or other digital media (“photo”) in any and all of its publications, including but not limited to website, social media, blogs, or marketing collateral, without payment or other consideration. LEMD will respect privacy of Client and Client’s guests, without divulging sensitive information, such as residential addresses or related private information. LEMD will not share completed, final project in its entirety publicly until Client and Client’s guests have seen it first privately. If the project should NOT be shared publicly in any capacity, Client will provide separate written notice to LEMD of this privacy request, within 48 hours of initial purchase. LEMD will never share address lists of guests publicly or to a third party – that will always remain confidential.

 

Proofing Process

Client is responsible for proofing the accuracy of all custom work, including, but not limited to, times, dates, and spelling of words, names, and places, as well as the design elements. Upon Client’s approval of final proof, LEMD reserves the right to print as it appears and will not be held responsible for errors found after Client’s approval of the final proof.

One revision is included in the Collection price. Any additional rounds of revisions are subject to an additional $75.00 minimum design fee per round, billed separately, along with any changes in materials and/or productions costs.

Client is expected to approve/request changes within 48 hours, upon receipt of proofs. Added revision rounds and/or slow response times from Client will delay the process and runs the risk of push-back in timeline. The Client understands that the work will be moved to the first available slot in LEMD’s production calendar, which could be past the contracted completion date.

 

Refunds

Due to the custom nature of your order and its specifications, refunds, exchanges, or cancellations are not offered.

Payment responsibility in the instance of Force Majeure: Neither Client nor LEMD will be liable or have the right to terminate this Agreement for any delay or default in performing services if caused by conditions beyond control including, but not limited to, acts of God (such as hurricanes, earthquakes, flooding), fire, epidemics, Government restrictions, wars, terrorist acts, insurrections and/or any other cause beyond the reasonable control of the party whose performance is affected. Should Client’s wedding be cancelled, postponed or otherwise adversely impacted as a result of a force majeure event, there shall be no refunds for payments already received by LEMD, but LEMD will use all reasonable efforts to work with Client to rectify the situation in an efficient manner, subject to availability, as needed on a case by case basis. Additional fees may be incurred for these items as a result of a rescheduled event.

 

Calligraphy Services

Your invitation will be designed in Leah’s calligraphy, written by hand once – then scanned and digitized for the printing and production process. This will look different than a cursive font – on purpose. For envelopes addressed in calligraphy, slight variances will occur between each piece. The nature of hand lettering means that every envelope is a unique, custom work of art. Each unit will vary from the other pieces, which is their purpose as individual works of art.

 

Timeline

Once order is placed, the Client will receive a questionnaire with all the information needed to put your suite together. LEMD will send first proof within 7 business days from receipt of Client’s completed questionnaire.

After revision(s), Client approves the final proof and invitation goes to print. No changes are able to be made at this point. Production time varies based on the chosen print method.

Timing below is once proof approval has been submitted:

  • Digital printing: 2 weeks
  • Letterpress or foil stamping: 3-4 weeks
  • Envelope calligraphy adds 2 weeks to production time after the printing turnaround time

The total process takes approximately 6-9 weeks from ordering date until you have your invitations in hand. Rush processing may be available for an additional fee. Please reach out directly at leah@leahemoss.com for that if needed.

 

Shipping, Assembly, and Mailing

LEMD guarantees that the order is sent on time to Client via FedEx from metro Detroit, Michigan. Shipping time varies, and is often 2-7 business days. LEMD is not responsible for the package getting lost, mishandled, or returned to sender through the shipping process. All pieces will be unassembled, in individual bundles by piece. It is the Client’s responsibility to assemble the suite.

It is the Client’s responsibility to take one invitation set to be weighed for appropriate postage and to purchase the required amount. Once mailed, LEMD is not responsible for any individual invitations getting lost, mishandled, or returned to sender through the United States Postal Service and not received by the ultimate intended recipients. As with any mass mailing, expect a small percentage to be undelivered.